1. Holiday Cancellation Insurance is not included in the rental and should you have to cancel your booking a refund will only be made if Kingsbarns Holidays is able to re-let the accommodation for the period concerned. If re-let is successful, Kingsbarns Holdays will refund the deposit and balance, if already paid, less £30 re-booking fee. Formal notification must be made of cancellation prior to the commencement date of the holiday. We strongly recommend you take out your own travel insurance.
2. Most arrivals are from 3pm onwards but the arrival time for the property you have booked will be confirmed in the details you receive from Kingsbarns Holidays prior to your holiday. We ask that you vacate the property no later than 10am on the day of departure.
3. The contract confers on you a right to occupy the accommodation for a holiday only and, in terms of section 12 (schedule 4, paragraph 8) of the Housing (Scotland) Act 1988 is not ‘assured tenancy’.
4. The applicant must personally stay at the accommodation throughout the holiday and be over 21years of age. He/she is solely responsible for the whole party. Assignees and sub-tenants are prohibited. No more than the stated number may stay at the property.
5. A deposit of 20% of total cost of holiday must be paid within fourteen days. The balance is due two months before the start of the holiday, without further reminder from Kingsbarns Holidays.
Kingsbarns Holidays reserves the right to declare the contract void, the deposit forfeit and to re-let the accommodation should the balance not have been received within the time limit and, further, to claim the balance of rent if the accommodation is not re-let.
6. Please ensure that you take all reasonable care in the use of the property and its contents including the security of the property and you will report any damages as soon as they occur. Kingsbarns Holidays reserves the right to charge for all repairs, losses or replacements necessitated by the negligent act or omission of any party, guests or invitees.
7. You are requested to leave the accommodation clean and tidy. Kingsbarns Holidays reserves the right to make a charge for extra cleaning if the accommodation is not left in a satisfactory condition.
8. The information is as accurate as possible but cannot be warranted, nor do the descriptions form any contract. Kingsbarns Holidays reserve the right to alter or improve any of the subjects without notice.
9. Should Kingsbarns Holidays have to cancel your holiday for any reason, every effort will be made to find you suitable alternative accommodation. If this is not possible we will make a refund of all monies paid by you.
10. As far as the law allows, Kingsbarns Holidays takes no responsibility for loss, damage or injury to you or any of your party as a consequence of this agreement or the occupancy following thereon.
11. You will indemnify Kingsbarns Holidays or there agents against loss, damage or injury sustained to the property or persons as a result of any breach of these conditions or arising from the fault of you or any member of your party.
12. Please note that the advertised prices are for accommodation only.
13. Candles are not permitted in our properties due to fire safety regulations.
14. Fireworks are not permitted at our properties.
15. The proprietors or their agents whomsoever reserve the right to enter the property at any reasonable time.
16. There will be a fee of £30.00 for any transferred booking, and bookings may not be transferred within two months of the visitor’s holiday, or from one calendar year to another. A transferred booking is from one date to another. The transfer must also be of equal or greater value.
17. Every effort has been made to ensure that you have an enjoyable holiday. If however, you have cause for complaint, we are anxious that remedial action is taken as quickly as possible. Please contact Kingsbarns Holidays on 07816621450 or 07802756551 as soon as possible so that they can take action or investigate and resolve the problem. You should not feel reluctant to complain if you are dissatisfied with some aspect of your accommodation. Indeed, it is always the best policy to draw attention to the problem on the spot. If you are unable to make contact, you should contact Kingsbarns Holidays on 0141 951 1331.
18. Pets are not permitted within the properties.
19. Smoking is not permitted within the properties.
Kingsbarns Holidays cannot be held responsible for loss or damage to you or your property as a consequence of your occupancy of Daisybank or The Smithy and we strongly recommend you take out suitable travel/holiday insurance.